Step 1 - Turn off the existing application.
This is easier than it sounds, and can be completed in a few seconds no matter how complicated your application. Each application is run on some sort of server. It could be a real server class machine, or a regular pc that is set up to act as a server. Each of these servers has a button/switch on the front or back, and if not, they all have a large cable that somehow attaches to the wall for power. Depress the button, flip the switch or yank the cable (depending on the model). If you have a really large application, repeat this step for every server.
Step 2 - Sit back and wait.
This is where the shouting and screaming comes in to play. You will begin getting e-mails and phone calls regarding the relevant pieces of the application. Those are your requirements. If it's important, you will find out.
FAQ's:
- How will they know who to contact if they can't see our support page?
- What does it matter? If it's that important, they will find a way to get in touch with you.
- What if the shouts and screams are not descriptive enough.
- Reply asking for clarification.
- What if the shouts and screams never get more descriptive?
- Explain that the requirement is out of scope, and that they will be logged in the event the scope widens to include the requirement.
- What if the shouts and screams are rude or personal?
- They are not real requirements? When was the last time you saw requirements that personally attacked you?
We are considering offering a training course in the future. After evaluating the market be believe our course for $1600 USD/person would be a bargain. Let us know if you would be interested in this training, and how many participants would attend. The additional expense of traveling would be covered in a speakers fee in addition to the per person cost.
Please feel free to post any further questions below.

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